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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Tamayo

August 8, 2025

5  out of  5
rating by Stephen Tamayo
"Jasmine and team were so great to work with! Jasmine made everything easy to clone my existing policy from a previous provider to move over to State Farm for a much better price. Dont think the process could have been easier anywhere else. Truly appreciate her help!"
We responded:
"Thank you so much for this review Stephen. I’m so glad to hear Jasmine made the insurance buying process seamless for you. We look forward to working with you! "
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Tyrrel Hosten

August 1, 2025

5  out of  5
rating by Tyrrel Hosten
"I had a great experience working with Jasmine from State Farm. She was professional, knowledgeable, and took the time to explain my coverage options clearly. Jasmine made the process smooth and stress-free."
We responded:
"Thank you so much for writing Tyrrel! We really appreciate it. I’m so glad to hear that Jasmine made the insurance buying process a positive experience. "
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jennifer Dolan

July 18, 2025

5  out of  5
rating by jennifer Dolan
"I had a wonderful experience working with Jasmine. From the beginning to end she made the process easy and stress free. She was incredibly knowledgeable and easy to work with. Jasmine was always quick to email me back. She is truly what excellent customer service is all about!! Thank you for making this process so easy and smooth. So glad i found her. I would absolutely Jasmine to anyone looking for insurance!"
We responded:
"Jennifer, I am so glad to hear that Jasmine was so helpful to you when obtaining your insurance. I know she will be so happy to see that you took this time to write this review. Thank you and we look forward to working with you! Christine "
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James Orme-Dawson

July 17, 2025

5  out of  5
rating by James Orme-Dawson
"Jasmin was excellent in helping us get our home purchase home insurance and bundling our auto."
We responded:
"Thank you so much for choosing us to handle your insurance and for taking the time to write this positive review of your experience with Jasmine. We very much appreciate it and look forward to working with you! Christine"
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Annetta Ramtahal

July 10, 2025

2  out of  5
rating by Annetta Ramtahal
"I’ve never experienced such poor customer service from an insurance agency. I’ve been emailing Jasmine Perez multiple times over the past few days with straightforward requests and repeatedly asked for a phone call to discuss my potential policy. Not once did she pick up the phone or attempt to call me back even when I left a message. It honestly feels like I’m begging them to take my business., and something no customer should ever have to do. If this is how they treat potential clients, I can’t imagine how frustrating it would be to deal with them in the event of an actual claim. If you value communication and basic professionalism, I strongly suggest taking your business elsewhere."
We responded:
"Thank you for taking the time to write Annetta. When insuring a new property we do ask many questions in order to propose appropriate coverage for each unique situation. It is important to us that should a claim arise, adequate and appropriate coverage is in place. I do see in our systems Jasmine did provide you a quote and did return your call prior to your writing this review. While it may feel like better service when an insurance professional puts coverage in place without accounting for unique situations related to a property, in the end, our approach is to err on the side of asking questions and putting the right coverage in force. I am sorry that your experience was not what you were hoping for. You will see from our many years of doing business in this community that our customers are very happy with our level of customer service and professionalism. We do wish you well with your new property purchase! Christine "
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Brian Lowe

May 30, 2025

5  out of  5
rating by Brian Lowe
"Had a great experience with Jasmine. We were previously using a different insurance company and switched to State Farm when buying a new home. She made it easy and responded to all of our questions and needs promptly - which is HUGE when you’re at the closing finish line. Highly recommend."
We responded:
"Brian, thank you so much for this wonderful feedback. Jasmine will be so happy to read this. I am too! We are grateful that you have entrusted State Farm and our agency to assist you with your home and auto insurance. "
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Hai Lin

May 14, 2025

5  out of  5
rating by Hai Lin
"I had an outstanding experience working with Sheronda and Jasmine from State Farm. From start to finish, they made the process of obtaining both homeowners and auto insurance smooth, efficient, and stress-free. Sheronda was incredibly knowledgeable and patient, taking the time to walk me through all my options and ensuring I understood the coverage details that best suited my needs. Jasmine was equally attentive and responsive, always quick to follow up and provide the necessary documents or answers to any questions I had. Their professionalism, warmth, and dedication to excellent customer service really stood out. I truly felt like I was in good hands throughout the entire process. Thank you both for making a potentially overwhelming process feel simple and supportive. I would absolutely recommend Sheronda and Jasmine to anyone looking for reliable, trustworthy, and top-notch insurance support."
We responded:
"What a wonderful message to receive. Thank you so much for taking the time to write this. I will be sure Jasmine and Sheronda see this and I'm sure it will make their day as it did mine. we look forward to working with you on your home and auto insurance. Christine"
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Graham Morrison

December 17, 2024

5  out of  5
rating by Graham Morrison
"I was in a fairly desperate position when I reached out to Jasmine Perez, after my home insurer abruptly dropped coverage for us as they fled the state and left us with less than a month to find new coverage. Jasmine immediately put me at ease with her pleasant and calm nature. Not only did she talk me off the edge, but left me feeling confident after the first conversation. She was quick to snap into action and literally within hours had me on track to get an even better policy than I previously had. We all know how stressful things can be when dealing with something as important as one’s home and Jasmine made this strangely, an enjoyable process. Thank you so much, Jasmine! Amazing service."
We responded:
"Thank you Graham and I’m so glad to hear that Jasmine was able to help you secure homeowners insurance with State Farm. We look forward to working with you! Christine"
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IRWIN RAPPAPORT

November 22, 2024

5  out of  5
rating by IRWIN RAPPAPORT
"CHRISTIE IS AWESOME AND A WONDERFUL ADVISOR FOR MY ISSUES AND ALWAYS HELPS TO RESOLVE THEM ALL ! IT IS ALWAYS QUITE A PLEASURE TALKING WITH CHRISTIE AND WE HAVE A FANTASTIC AND SUPERB TIME !!"
We responded:
"Thank you so much Irwin. I agree, Christie is a pleasure and truly cares about our policyholders. Thank you so much for this kind review and for entrusting us with your insurance!"
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Emilee Davis

August 8, 2024

5  out of  5
rating by Emilee Davis
"Jasmine was a pleasure to work with. She was incredibly friendly, quick to response, and helped answer all my questions. She made me feel confident that, not only was I getting a good deal financially, but that I would be well covered what ever the circumstance."
We responded:
"Thank you so much Emilee. Your kind review made Jasmine’s day. (Mine too!). Thank you for choosing to work with us for your insurance. "
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Nyoka Cole

June 6, 2024

5  out of  5
rating by Nyoka Cole
"Worked with Jasmine Perez, she was AMAZING. Thank you so much for being kind and professional. She was so knowledgeable about how things work with renters insurance, and very supportive. Thanks again"
We responded:
"Thank you so much for this great review! I agree that Jasmine is amazing and am glad that she was able to help you with your renters insurance. Christine "
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Apparna Karthik

May 13, 2024

5  out of  5
rating by Apparna Karthik
"Worked with Jasmine Perez for our homeowners and auto insurance. With all the stress that comes along with a new home buying process, if there is something you could offload and not be worried about - it could be this by engaging with this phenomenal team. They make things very clear, the process is straightforward and all communications are so friendly and no confusions! Will keep working with them ! Keep going team !"
We responded:
"Apparna, you just made our day. Thank you for taking the time to recognize Jasmine and our team. It means the world to all of us. Thank you for entrusting us with your home insurance and auto insurance! "
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Adamjee Family

April 27, 2024

5  out of  5
rating by Adamjee Family
"Great communication and follow-up with thorough reviews and updates on policies. It was a delightful experience and this is how businesses should operate."
We responded:
"Thank you so much for this very nice review. We greatly appreciate your taking the time to give this feedback!"
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Nathaniel Tabora

March 29, 2024

5  out of  5
rating by Nathaniel Tabora
"We have been customers for more than 20 years, and the entire team has been extremely helpful, courteous and easy to deal with!"
We responded:
"Thank you so much. We very much appreciate your business and your kind review!"
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Tommy Farmer

March 20, 2024

5  out of  5
rating by Tommy Farmer
"Always helpful and very professional"
We responded:
"Thank you so much for this review Tommy. We appreciate you entrusting us with your insurance!"
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Nathan Rabideaux

March 14, 2024

5  out of  5
rating by Nathan Rabideaux
"Christine and her team are great. They are very responsive and friendly. Always go above and beyond to make sure everything is how you want and meets your needs. If you want a helpful agent that makes things easy and simple, then look no further."
We responded:
"Thank you so much Nathan for taking the time to write this review. We really appreciate you letting people know about your good experiences with our team. "
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Shonda Laurel

February 2, 2024

5  out of  5
rating by Shonda Laurel
"Provided Fabulous service and answered all my questions."
We responded:
"Thank you Shonda! We really do appreciate your kind words and your business. "
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Sybil Archibald

January 29, 2024

5  out of  5
rating by Sybil Archibald
"Christie was great to work with!"
We responded:
"Thank you so much Sybil. We very much look forward to working with you for many years to come. Thank you for your business and for taking the time to share your positive experience working with Christie!"
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Maria Isabella Pontoriero

January 20, 2024

5  out of  5
rating by Maria Isabella Pontoriero
"My family has been working with Sheronda for many many years and her service has been consistent and tailored to our needs. She is knowledgeable and always available to discuss policy questions when they may come up for us. Sheronda provides outstanding customer service and communication to her clients. We are confident in the service and various coverages we have through State Farm and we have loved working with Sheronda."
We responded:
"Thank you so much for this kind review. We very much appreciate you and your business. "
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Be Leaf

January 20, 2024

5  out of  5
rating by Be Leaf
"Sheronda is literally the most dependable insurance agent Ive ever met. I get really depend on her to help me whenever I have a question about my policy. She's knowledgeable, and it's quite telling how passion she is about insurance. If I could give her more than five stars, I would. Highly recommended. 💓"
We responded:
"Thank you Tina. We really appreciate your kind words. "
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Janine Elliott

January 19, 2024

5  out of  5
rating by Janine Elliott
"Sheronda was the best insurance agent we ever worked with!!! She was always friendly, reliable and trustworthy. She went above and beyond to take care of us and we are grateful. These days, stellar customer service is hard to come by. We wish you many blessings Sheronda and look forward to working with you in the future to provide safety for our family ♥️"
We responded:
"Thank you Janice for taking the time to write this review. We are so lucky to have Sheronda. She cares so much about taking care of our policyholders. "
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Cassie M

January 17, 2024

1  out of  5
rating by Cassie M
"Very very disappointed with the service i received. Spoke with Sheronda, she was rude and unprofessional. Her tone was very condescending. Would not recommend this office to anyone. Pick somewhere else to do business. Another thing their response below won’t allow me to reply so i will Say this. We were not ineligible for insurance we had an insurance office who employs lazy rude people. Don’t try to flip the narrative because you failed to teach your staff common courtesy. Your response below is incorrect and flawed and shows the character of this branch of State Farm. Blame the customer instead of accepting responsibility. Typical and sad. Would not recommend. ZERO OUT OF TEN. So many years of experience and still haven’t learned common courtesy but i guess It’s not so common."
We responded:
"Cassie, it can be upsetting to be ineligible for insurance. Both our office and State Farm had several conversations with you/your husband and provided advice as to how to secure insurance in this difficult auto insurance market we are in at present. Sheronda is extremely kind, professional and patient. I have in over 20 years never heard a bad word about Sheronda from any current or former policyholder. I am sorry that we were not able to help you at this time and wish you luck in finding suitable coverage. "
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Janice Andino

January 4, 2024

5  out of  5
rating by Janice Andino
"My concerns were addressed and resolved quickly and with much compassion. They were knowledgeable and accommodating. Thank you so much!"
We responded:
"Thank you so much Janice. We appreciate your kind words and your business. "
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Lydia Tsegai-Lade

June 27, 2023

5  out of  5
rating by Lydia Tsegai-Lade
"Jasmine is great!! very perfessional and overall nice to deal with . ."
We responded:
"Thank you so much for your kind review!"
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Rajesh Batreja

May 17, 2023

5  out of  5
rating by Rajesh Batreja
"It has been a pleasure working with Sheronda Richardson in your team! Sheronda is focused on understanding her customers needs and goes out of her way to provide suitable options! Keep up the great work Sheronda!"
We responded:
"Thank you so much for taking the time to compliment Sheronda. She cares so much about taking care of people. Thank you also for allowing us the privilege of handing your insurance! "